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Terms and Conditions

Payment Obligations, Renewals, and Cancellations

Website Development Payment Obligations:

A down payment is required in order to begin development of your website. This is usually 50% of the upfront design fee, unless an alternative contract or proposal specifies a different amount. The outstanding balance on your website is due after the design, navigation and pages have been approved and built. Final payment is due regardless of whether all content for the pages has been sent by the client. This provision is in place to encourage the client to get content submitted promptly so that their site can go live. It also ensures that chrisconnellydotdev inc gets paid for performing their duty under the proposal, despite tardy content from the client. After payment, chrisconnellydotdev inc will still post outstanding content AT NO CHARGE for 3 months. In the event an “under construction” page is posted due to missing content, chrisconnellydotdev inc will post ONE copy of any text/pictures on existing pages only, for up to 3 months after publish date. After the three months have expired, content posted to site will be billable at our current regular hourly rate. In the event that design and navigation changes are requested after they have been specifically approved by the client, these changes will be billable at our current regular hourly rate.


Website Development Cancellation:

If site design and development work has already begun (such as creating a design concept), then the down payment is non-refundable. chrisconnellydotdev inc my elect at its sole discretion to offer a partial refund depending upon the circumstances.


Stock Photography Payment Obligations:

Stock photography includes most photos and/or images not provided by the client. Stock photography purchased on behalf of client for use in website development is billable at a minimum of $10 per picture. This amount is separate from the amount quoted for website design and development. Some pictures are more expensive than $10, in which case we will solicit client approval and communicate the price before purchasing.


Description of Ongoing Costs:

There are 2 types of ongoing costs: domain registration and hosting.


Domain name registration:

This cost recurs annually. Domain name registration gives you exclusive rights to a certain name, such as www.mygroup.org, so that you can use it for your web-based purposes. You are NOT required to register a domain through us, but we strongly PREFER that you do. Many services are not honest in the way they sell names and we spend a lot of time helping people re-secure rights to the name they thought they had already purchased. If you have registered your own name, make sure you have yourself as the Registrant and Administrative Contact with a current, easily accessible email address. This will help to ensure that your domain can be renewed or transferred should the need arise. Domain name registration fees are not refundable.


Hosting:

This cost recurs annually. Hosting places the domain name on a particular server connected to the web, which allows you to post a website for viewing through a browser. You are NOT required to host through us, but we strongly PREFER that you do. Hosting comes with domain-based emails, bandwidth, storage space, database and security tools, and other features. Projects that involve custom programming must be hosted with chrisconnellydotdev inc to ensure the programs that we write will work. If you want to host your site on another server this must be disclosed before we begin programming.


Hosting Renewal Payment Obligations:

Your hosting account will be automatically renewed under the same time and fee structure unless you give written notice to chrisconnellydotdev inc fifteen (15) days before the renewal date that you do not wish to renew the account.


Hosting Transfer Payment Obligations:

If you wish to transfer your hosting to another provider chrisconnellydotdev inc can, upon request, download your site onto a CD and mail it to you. The cost for this service $50 per copy. FTP access to your site is not available for transfer purposes.


Sites NOT Hosted by chrisconnellydotdev inc:

Should client decide to host their site on another server, chrisconnellydotdev inc cannot guarantee the all elements of the site will work. chrisconnellydotdev inc will make a reasonable effort to research the problem on the foreign platform to let the client know what we think the problem is. However, we cannot take responsibility for problems caused by or on another hosting server, including but not limited to email, FTP, SSL, database, server software, and site security issues. If chrisconnellydotdev inc believes it will take a significant amount of time to fix the problem, we will advise the client before proceeding. In most cases, fixing problems on a foreign hosting server is billable.